Privacy Policy

Last updated: March 2026

1. Introduction

Social Tale (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website and services.

2. Data We Collect

We may collect the following information:

Contact information: Name, email address, phone number, company name
Business information: Website URL, brand category, TikTok Shop details
Usage data: Pages visited, time spent on site, referral source
Communication data: Messages sent through our contact forms or email

3. How We Use Your Data

We use your data to:

Respond to enquiries and provide our services
Send relevant updates about TikTok Shop and our services (with your consent)
Improve our website and user experience
Comply with legal obligations

4. Legal Basis for Processing

We process your data based on: your consent, the performance of a contract, our legitimate business interests, and/or compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., CRM platforms, analytics tools, email services) who process data on our behalf under strict data processing agreements.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time.

7. Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

8. Cookies

We use cookies to improve your experience. See our Cookie Policy for full details.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact

For privacy-related enquiries, contact us at hello@socialtale.co.